1. Regional Cloud Hosting in SingaporePikka Speech and Pikka Meet are operated by Translife Group with primary cloud hosting, session coordination, and encrypted database storage located in Singapore (ap-southeast-1 / asia-southeast1). Enterprise applications notify both admin@pikkaai.com and admin@translifegroup.com.
2. Malaysia PDPA (Act 709 & 2024 Amendments) & Singapore PDPA 2012Personal and event data are processed solely to deliver live interpretation, transcription, and meeting captions. (Notis PDPA Bahasa Malaysia: Selaras dengan Akta Perlindungan Data Peribadi 2010 Malaysia [Akta 709 & Pindaan 2024], data anda diproses melalui infrastruktur awan serantau di Singapura. Hubungi admin@pikkaai.com atau admin@translifegroup.com untuk akses atau pemadaman data.)
3. EU/UK GDPR & US CCPA/CPRACross-border transfers to our Singapore cloud infrastructure are governed by Standard Contractual Clauses (SCCs) and strict encryption (TLS 1.3 in transit, AES-256 at rest). Customer audio and transcripts are never sold or used to train public foundation models.
4. AI Transparency (EU AI Act Art. 50) & Proprietary ArchitectureLive interpretation, captions, and synthesized speech are generated by Pikka AI’s proprietary neural speech and translation pipelines. All underlying model routing, acoustic processing, and terminology algorithms remain confidential trade secrets of Translife Group.